Privacy Policy

1. Overview

This Privacy Policy explains how Thalio Media collects, uses, shares, and protects personal information when you use thaliomedia.com (the “Site”) or purchase Services.

2. Information We Collect

A) Information you provide

We may collect:

name, email, phone number, billing address
company/brand details and professional descriptors
intake questionnaire responses (biographical, positioning, links, goals)
materials you submit (logos, images, social links, websites)
communications (emails, messages, support requests)

B) Payment information

Payments are processed through third-party payment processors (e.g., Stripe/PayPal or your chosen processor). We do not store full payment card details on our servers. We may receive limited payment information such as payment status, transaction IDs, and billing confirmation.

C) Information collected automatically

We may collect:

IP address, device type, browser type
pages visited, time on site, referral links
cookies and similar technologies (see Cookies Policy)

3. How We Use Information

We use your information to:

provide and fulfill Services (agreement → payment → intake → draft → approval → publication → delivery)
create, edit, and manage article drafts
communicate status updates and deliver links
provide customer support
maintain Site security and prevent fraud
improve Site performance and user experience
comply with legal obligations

4. Sharing of Information

We may share information with:

service providers (hosting, analytics, email, customer support)
payment processors to complete transactions
contractors or editors assisting with drafting and fulfillment
publication partners only as necessary to submit and publish the placement
legal authorities if required by law or to protect rights/safety

We do not sell personal information in the traditional sense.

5. AI and Automated Tools (If Used)

If AI-assisted drafting is offered or enabled:

intake data and submitted materials may be processed to generate draft content,
outputs are reviewed and may be edited prior to publication,
you remain responsible for reviewing and approving final content.

6. Data Retention

We retain information as needed to provide Services, maintain records, resolve disputes, comply with legal obligations, and enforce agreements. Retention periods vary depending on the nature of the data and legal requirements.

7. Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on your location, you may have rights to:

access or request a copy of your information
correct inaccurate information
request deletion (subject to legal/contractual limits)
opt out of marketing emails (status updates about purchases may still be sent)

To submit a request, contact: support@thaliomedia.com

9. International Users

If you access the Site from outside [Country], your information may be processed in [Country] where data protection laws may differ.

10. Children

The Site is not intended for individuals under 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy periodically. The Effective Date will reflect the latest version.

12. Contact

Privacy questions: support@thaliomedia.com